Privacy Policy
Last updated: August 7, 2026
Arctic Freshwater Inc. ("Arctic Freshwater", "we", "us") operates the KALDÁ brand and the website at www.kaldawater.com. This Privacy Policy explains what personal information we collect, how we use it, and the choices you have. We handle personal information in accordance with Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable privacy laws.
Information we collect
Information you give us: when you request samples, ask about wholesale or partnership opportunities, or contact us, we collect the details you provide, such as your name, email address, company, phone number, and the contents of your message.
Information collected automatically: when you visit the site we may collect standard technical and usage information, such as your IP address, device and browser type, pages viewed, and referring links, through cookies and similar technologies.
How we use your information
We use personal information to respond to your inquiries and requests, provide samples, pricing, and information you ask for, operate, maintain, and improve the website, communicate with you about KALDÁ where you have agreed to receive such communications, and meet legal and regulatory obligations.
Consent
By providing your information and using the site, you consent to the collection and use of your information as described in this policy. You may withdraw your consent at any time, subject to legal or contractual limits, by contacting us using the details below.
How we share information
We do not sell your personal information. We may share it with service providers who help us operate the website and our business (for example, hosting, email, and analytics providers), who are required to protect it and use it only for the services they provide to us. We may also disclose information where required by law or to protect our rights.
Cookies and analytics
We may use cookies and analytics tools to understand how the site is used and to improve it. You can control cookies through your browser settings. Some features of the site may not function properly if cookies are disabled.
Data retention
We keep personal information only as long as needed for the purposes described in this policy, or as required by law, after which it is securely deleted or anonymized.
Storage and international handling
Arctic Freshwater operates internationally, including facilities and partners in Iceland and other regions. Your information may be stored or processed outside your province or country and, where that occurs, it is protected by appropriate safeguards.
Security
We use reasonable administrative, technical, and physical safeguards to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Your rights
Subject to applicable law, you may request access to the personal information we hold about you, ask us to correct it, or ask us to stop using it. To make a request, contact us using the details below. We will respond within the time required by law.
Children
The site is not directed to children, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this policy from time to time. The "last updated" date above shows when it was last revised, and material changes will be posted on this page.
Contact us
Questions or requests about this policy or your personal information can be sent to privacy@kaldawater.com, or through the Contact page on this website.